Direct Payments Managed Account
If you're not able to manage the direct payment money yourself we may be able to manage it for you.
This service is currently only available to residents of the Derbyshire County Council area.
How does a managed account work?
How do I get a managed account?
Do I have to pay the charges myself?
What is Disability Derbyshire Responsible for?
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How does a managed account work?
If you're not able to manage the direct payment money yourself we may be able to manage it for you. With a managed account you will not need to open your own bank account or handle any money yourself. The Derbyshire County Council will transfer the funds to us every four weeks.
If an agency provides your care the agency will send their invoices directly to us. We will check the invoices comply with the funds you have been awarded and then pay the invoice.
If you employ a personal assistant you will need to send their timesheets to us every four weeks once they have completed their hours. We will check they have been signed by both you and the employee and check the hours comply with the funds you have been awarded. We will then transfer the employee's pay directly to their bank account, send them a payslip and pay any tax due to the tax office. All payments are made in arrears.
How do I get a managed account?
Simply phone our direct payments team on 01773 742 165 or email direct.payments@dcil.org.uk. Tell us that you would like a managed bank account. Staff will either arrange for you to visit our office in Ripley, or will arrange to visit you at home, or will arrange for your social worker to help you to complete our paperwork.
How much does it cost?
Please contact us for details of our current charges.
Do I have to pay the charges myself?
No - the charges will be paid out of the Derbyshire County Council Direct Payment monies.
How does it work?
Once the initial paperwork has been completed and the arrangements have been made for us to receive the money for your Direct Payment, you simply complete and sign the personal assistant's time sheet every four weeks and send it to us.
If your care is provided by an agency, the agency will send the invoice straight to us and we will pay it on your behalf.
What am I responsible for?
• If your care is provided by an agency, the agency should provide you with a contract - you need to check this and ensure that the service they are going to provide meets your needs. We can help you check the contract if you want us to
• If your care is provided by an agency, you need to tell us promptly if the agency miss a call, or do not provide all the care that they should - this is so that we can make sure that the agency is not paid for work they did not do
• If your care is provided by a personal assistant you must complete and sign the time sheet every four weeks. You need to write on the timesheet if your personal assistant has paid holiday, or is off sick, and you need to check that the hours shown are correct. You must send the timesheet to us every four weeks. More information regarding employees sick leave can be found on our Payroll page here.
• If your care is provided by a personal assistant please refer to our factsheets for details of your responsibilities as an employer. The factsheets can be found here.
• You must report any changes to us - if you change from using an agency to employing a personal assistant you must tell us promptly. If your personal assistant leaves, or you change from one agency to another, you must inform us as soon as possible
• If your personal assistant leaves, or the agency are no longer to provide your care, you need to make other arrangements for your care - you should let your social worker know as quickly as possible
All paperwork (invoices, timesheets etc.) should be sent to:
Disability Derbyshire CIL
MANAGED ACCOUNTS
Park Road
Ripley
Derbyshire
DE5 3EF
What is Disability Derbyshire Responsible for?
Disability Derbyshire will manage the direct payments money on your behalf. We will make all payments needed and look after all the administration and accounting. We will report to Derbyshire County Council on a regular basis with details of all account activity.
Forms for existing managed account holders
New employee/employee change of details form
P46 - first page only needs to be completed
Contact us
You can phone us on 01773 742 165
Our office hours are 9:00am - 4:30pm Monday - Friday
It may be that when you call we're on the phone or out on a visit so please do leave a voicemail message and we will get back to you as soon as possible.
You can send an email to direct.payments@dcil.org.uk
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